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Please excuse any image display issues during the website improvements.  Phone orders are welcome!

 Trinity Decals
 208 N Main Ave.
 Lake Placid,  FL  33852
 
 (863) 699-4082
 (863) 699-4083 (Fax)

 

Ceramic decals, Glass decals, custom water slide decals   
 
Policies
 
POLICIES FOR: SALES / ORDERS / SHIPPING / RETURNS

Ordering: We do not see or keep credit card information or passwords. All orders are electronically processed thru a secure gateway directly to the merchant accounts.

Minimum Orders: We do not find it necessary to have a minimum “open stock” decal order. Custom water slide decals do have a minimum.

Shipment: Orders ship within 2 business days via Priority Mail (approximately 2 to 3 days ship time in the USA, International 10 to 14 days). Please make notation in the "Comment Field" during the checkout if you have some special due date or requirements.

Shipping Cost: The amounts indicated for shipping, reflect estimates for Priority mail delivery. If your shipment is more than stated, you will be contacted before any additional shipping charges are made. If you feel the shipment for your package is going to be excessive for the quantity of decals ordered, please CALL, FAX or EMAIL YOUR ORDER to us. Your online order statement will include the calculation of shipping and handling charges.

Out of Stock: We do NOT Back order items. When an order is pulled for packing and an item is Out of Stock, we will refund you for the item and ship your order.

Wholesale Customers:

Former customers: Click on the Login button on our website and put in your e mail address. At this time you will go to forgot my password and put in your desired password. From there follow the instructions. This will need to be completed for your wholesale pricing to be activated. If your e mail address is not shown please contact us at Please e mail us thru the Contact US link above (upper right) for more information or call 863.699.4082 so we set you up.

New wholesale customers: Please contact us so we can set up your account. We must have a copy of your Resale Certificate for sales tax for ALL wholesale customers.

Sales Tax: We only collect Sales Tax on purchases shipped to an address within the state of Florida @ 7 percent. Sales Tax rates are subject to change. We must have a copy of your Resale Certificate for sales tax exception for wholesale customers.

Our Return/Exchange Policy: YOUR SATISFACTION IS OUR PRIMARY CONCERN. When you receive your order, please go through it and check to make certain that the order is complete. Please call 863.699.4082 within 14 days of receipt if you have any issues that need to be corrected.

Missing Items: On an occasion, an item may not be packed in the order. If an item is missing, please contact us right away (Contact info below & on left of this page) so we can take care of any missed or mistaken items.


If you have any questions or concerns please contact us at 863.699.4082 or please e mail us thru the Contact US link above (upper right) for more information.

 

 

 


 
 

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